Cancellation Policy
At Dream Valley Travels, we prioritize your travel plans. However, we understand that life throws curveballs, and sometimes you may need to cancel your trip. This cancellation policy outlines the fees associated with cancellations to ensure a fair and transparent experience for both you and our company.
Cancellation Charges:
- Cancellations made 30 days or more before your arrival date will incur a 30% charge of the total package cost.
- Cancellations between 30 days and 15 days before your arrival date will incur a 50% charge of the total package cost.
- Cancellations between 15 days and 10 days before your arrival date will incur a 75% charge of the total package cost.
- Cancellations made within 7 days of your arrival date will result in a 100% charge of the total package cost.
Please note:
- This cancellation policy applies to all bookings made with Dream Valley Travels.
- We encourage you to review this policy carefully before booking your trip.
- For any questions regarding our cancellation policy, please don’t hesitate to contact us.
Payment Processed Through Razorpay:
Payments made for bookings through our website are processed securely through Razorpay. In case of eligible refunds as per our cancellation policy, refunds will be initiated through Razorpay within 7-15 Days Excluding Bank Holidays business days from the date of cancellation. Please note that the actual refund processing time may vary depending on your bank or financial institution.
We appreciate your understanding and cooperation. If you have any further inquiries or require assistance, feel free to reach out to our customer support team.
We encourage you to review this policy carefully before booking your trip.
For any questions regarding our cancellation policy, please don’t hesitate to contact us.